Customer Support

When you own a Cirrus aircraft you become part of a family where world-class service and support is our number one priority. We offer a global network of over 200 Cirrus Authorized Service Centers (ASCs) ready to maintain your aircraft from the first oil change to an engine overhaul, a highly experienced team of Cirrus technical support staff with over 100 years of combined experience and a team of Regional Managers prioritizing customer service and service network development. Additionally our line of technical publications to support your aircraft is frequently updated and always available. Welcome to the family.


Service Centers

We share your passion for flying. Maintaining your aircraft to the same high standards you used when selecting your aircraft is our top priority. Rest assured that with our global network of over 200 ASCs we are confident that you will find quality, attention to detail and world-class customer service. All of our ASCs receive on-going factory training, use factory approved troubleshooting and repair methods and aircraft specific tooling to ensure you receive the highest quality maintenance and repairs for your Cirrus aircraft. Our Cirrus service network has direct access to Genuine Cirrus Parts through our part distribution program, Cirrus Direct™, with extensive availability of in-stock parts to keep you flying. In addition to general aircraft and engine maintenance and repair, select ASCs provide a wide range of qualifications and services including: Air Conditioning Service, Avidyne and Garmin Service, CAPS Overhaul, Composite and Paint Repair, Ice Protection System Maintenance, Oxygen Service, Parts Distribution and Aircraft Pickup and Delivery Service. There is no better choice for your Cirrus aircraft than service from our world-class Cirrus Authorized Support Network.

Find your Cirrus ASC by using our Cirrus Partner Locator.

Support Team

In addition to our Cirrus Authorized Service Network, and as an added layer of support, we have two highly experienced teams of Cirrus experts available for general questions, technical and operational advice or any other service needs that may arise.

Our Technical Support team at Cirrus worldwide headquarters has vast knowledge and experience with aircraft operations and technical assistance. With a varying background that includes airframe, powerplant, avionics, electrical and pilot operations our team offers over 100 years of combined experience. We strive to ensure your aircraft is working to your satisfaction and that any questions you may have are addressed with a high level of support you can count on.



Find your Cirrus Service Center here

Available Monday through Friday, from 7 am to 7 pm Central time.

1.800.921.2737
218.788.3500
fieldservice@cirrusaircraft.com

After hours AOG/Emergency Assistance: 1.800.921.2737
International Hot Line: +1.218.788.3000

Warranty Department

218.529.7226
218.788.3897
warranty@cirrusaircraft.com


Cirrus Regional Field Service Representatives

We also have a team of regional managers that insure quality customer service and represent the service network of a particular territory. In the unlikely event that you aren’t satisfied or if you need additional assistance, please contact your Regional Field Service Manager.



USA

Jeff Edberg - Midwest-Northeast US
612.805.9228
218.529.7295
jedberg@cirrusaircraft.com

Joshua Hoskins - Southeast - South Central US
904.806.5961
jhoskins@cirrusaircraft.com

Darrell Yelton - Western US
816.812.9265
816.540.5288
dyelton@cirrusaircraft.com

Outside USA & Canada

Heinrich Tom - Europe, Middle East, Russia, Northern Africa
+1.218.393.5071
htom@cirrusaircraft.com

Santo Liuzzo - Other Countries
+1.218.310.1533
sliuzzo@cirrusaircraft.com

Technical Publications

Cirrus offers free access to some technical publications to ensure information related to operating procedures and/or service conditions are efficiently transmitted to operators, service centers, and regulatory agencies.

The search tool to the right allows users to generate an interactive listing of:

  • Operating Procedures (AFM and AFM Supplements),
  • Service Bulletins,
  • Service Advisories,
  • MFD Checklists Data Files,
  • and Airworthiness Directives, for a specific Aircraft Model and/or Serial Number.

Publications Search

To generate a listing by:

Aircraft Model

  1. Under Model, select the Both check box.
  2. Leave the Serial Number box blank.
  3. Apply desired View and Sort Filters.
  4. Click Submit.

Aircraft Model and Serial Number

  1. Select the applicable Model check box.
  2. Enter 4 digit serial number in Serial Number box.
  3. Apply desired View and Sort Filters.
  4. Click Submit.

Notice regarding Pilot's Operating Handbook Revisions:
Pilot's Operating Handbook revisions are available for downloading via this webpage at no cost. POH revisions should be printed double-sided on Statement sized paper (5.5". x 8.5") and 7-holed punched. In addition, printed revisions can be purchased - at cost - via the link below. Please note, it is the responsibility of the owner to ensure that the POH is current at all times. Therefore, it is important that POH revisions be properly incorporated into the POH as soon as possible after distribution.

Recently Released Publications

Date Document Number Revision Title Compliance Effectivity
Sept. 19, 2014 SB2X-34-16R3 Rev 3 Fuselage Modification for Bendix/King KA-44B ADF Antenna Optional

SR20: 1005 and subs w/ Avidyne Avionics

SR22: 0002 and subs w/ Avidyne Avionics

Sept. 8, 2014 11934-S41R3 Rev 3 Garmin GFC 700 Automatic Flight Control System AFMS Optional

SR20: 2016 and subs w/ Perspective Avionics

Sept. 8, 2014 13772-135R4 Rev 4 Garmin GFC 700 Automatic Flight Control System AFMS Optional

SR22: 2979 and subs except 2980-2991, 2993-3001, 3003-3025

March 26, 2014 SB2X-28-06R2 Rev 2 Fuel Level Sensor Dial Replacement Recommended

SR22: 2334 thru 3354 except 2335-2419, 2421-2437

Sept. 24, 2013 11934-S17R1 Rev 1 SR20 Airplanes Registered in Canada Optional

SR20: 1005 and subs

Sept. 24, 2013 13772-114R2 Rev 2 SR22 / SR22T Airplanes Registered in Canada Optional

SR22: 0002 and subs

March 18, 2013 13772-110R2 Rev 2 L-3 Avionics Systems WX500 Stormscope Sensor Optional

SR22: 0002 and subs

Feb. 26, 2013 11935-005 Reissue A SR20 Abbreviated Checklist (Perspective) Optional

SR20: 2016 and subs w/ Perspective Avionics

Feb. 25, 2013 SB2X-27-10R2 Rev 2 Rudder Pedal Extension Optional

SR20: 1153 and subs

SR22: 0119 and subs

Feb. 1, 2013 16330-001 Rev 14.01 SR2X Technical Publications Suite DVD-ROM Optional

SR20: 1005 and subs

Feb. 1, 2013 Perspective Rev 2 Perspective MFD Checklists Optional

SR20: 2016 and subs w/ Perspective Avionics

Feb. 1, 2013 16330-001 Rev 14.01 SR2X Technical Publications Suite DVD-ROM Optional

SR22: 0002 and subs

Jan. 14, 2013 11934-004 Reissue A SR20 POH Reissue FAA (Perspective) Optional

SR20: 2016 and subs

Jan. 14, 2013 13772-002 Reissue A SR22 POH Reissue FAA (Perspective) Optional

SR22: 2979 and subs w/ Perspective Avionics except 2980-2991, 2993-3001, 3003-3025

Sept. 20, 2012 13772-140R2 Rev 2 S-Tec Fifty Five X Autopilot w/ Optional Flight Director Optional

SR22: 3026 and subs w/ Perspective Avionics

Sept. 20, 2012 13772-115R10 Rev 10 Ice Protection System Optional

SR22: 0334 and subs

June 20, 2012 SB2X-21-02R2 Rev 2 Insulation of the Fresh Air Inlet Duct Recommended

SR22: 2334 thru 2661 except 2335-2419, 2421-2437

Sept. 25, 2011 Electric Rev A10 Avidyne MFD Checklists Electric Optional

SR20: 1268 thru 1885 except 1878

Sept. 25, 2011 G3 Rev A10 Avidyne MFD Checklists G3 Optional

SR20: 1878 and subs except 1879-1885

Sept. 25, 2011 Vacuum Rev A10 Avidyne MFD Checklists Vacuum Optional

SR20: 1005 thru 1267

Sept. 25, 2011 G3 Rev 1 Perspective MFD Checklists G3 Optional

SR22: 2979 thru 3914 w/ Perspective Avionics except 2980-2991, 2993-3001, 3003-3025

Sept. 25, 2011 TurboG3 Rev A10 Avidyne MFD Checklists Turbo G3 Optional

SR22: 2334 and subs except 2335-2419, 2421-2437

Sept. 25, 2011 PreG3 Rev A10 Avidyne MFD Checklists Pre G3 Optional

SR22: 0002 thru 2437 except 2334, 2420

Sept. 25, 2011 TurboPreG3 Rev A10 Avidyne MFD Checklists Turbo Pre G3 Optional

SR22: 0002 thru 2437 except 2334, 2420